Membership Terms & Conditions

1. Membership Eligibility and Commencement

• 1.1 All memberships are subject to management approval. The Company reserves the right to refuse or cancel membership applications at its sole discretion.
• 1.2 Memberships are personal, non-transferable, and non-assignable. Members may not lend or share access credentials, including the membership QR code accessed through the mobile app.
• 1.3 Memberships commence on the official start date recorded in the system unless otherwise approved in writing.
• 1.4 Presale memberships will commence on the official club opening date.
• 1.5 Any approved delayed start does not alter the minimum commitment period.

2. Membership Types and Commitment

• 2.1 Annual and Monthly Recurring memberships carry a minimum commitment of twelve months.
• 2.2 Flexible memberships carry a minimum commitment of sixty days (2 months).
• 2.3 Cancelling an automated payment does not cancel the contractual obligation.

3. Non-Refundable Memberships and Services

All memberships and all personal training memberships, packages, sessions, and services are strictly non-refundable under any circumstances and at any cost.

• 3.1 By joining, the Member acknowledges and accepts that no refund will be issued at any time, for any reason. This includes, without limitation, injury, illness, pregnancy, relocation, loss of employment, dissatisfaction, change of personal circumstances, non-attendance, or non-use of the membership or service.
• 3.2 No use, partial use, or non-attendance of a membership, personal training membership, or service does not entitle the Member to any refund, credit, or extension.
• 3.3 All fees paid, including membership fees, personal training fees, joining fees, registration fees, and any advance payments toward classes or activities, are non-refundable and non-transferable.
• 3.4 Promotional, discounted, and complimentary memberships, months, and extensions are non-refundable and carry no cash value.

4. Payments and Fees

• 4.1 All memberships and services are paid in advance.
• 4.2 Failed or late payments may result in access suspension and late payment fees.
• 4.3 Outstanding balances may result in membership termination without waiving payment obligations. No payment made is refundable.
• 4.4 Membership fees may be increased annually in line with inflation or VAT adjustments, with reasonable notice.

5. Freezing a Membership

• 5.1 Freezing may be offered at management discretion as an alternative to cancellation. Freezing is not a refund and does not create any right to a refund.
• 5.2 Freeze requests must be submitted in writing. A processing fee may apply.

6. Cancellation

• 6.1 Cancellation stops future billing only where the minimum commitment has been met. It does not entitle the Member to any refund of fees already paid.
• 6.2 Early cancellation is not permitted except in exceptional circumstances approved by management, and in no case gives rise to a refund.
• 6.3 Approved cancellations require thirty days written notice with valid documentation.

7. Transfers

• 7.1 Membership transfers may be approved at management discretion and are not a refund.
• 7.2 A transfer fee applies.

8. Personal Training

• 8.1 All personal training memberships, sessions, and packages must be prepaid.
• 8.2 Personal training memberships, sessions, and packages are strictly non-refundable under any circumstances and at any cost.
• 8.3 Sessions not used within the allocated period are forfeited and carry no cash value.

9. Sports Add-on Memberships

• 9.1 Sports Add-ons carry a minimum commitment period.
• 9.2 Sports Add-ons are strictly non-refundable under any circumstances.

10. Access, Guests, and Usage

• 10.1 Members must comply with club rules and staff instructions.
• 10.2 Misuse of facilities or misconduct may result in immediate termination without refund.
• 10.3 Members must present a valid membership QR code through the mobile app at reception prior to entry. Entry may be refused where a valid code cannot be produced.
• 10.4 Guests and day-pass visitors must register at reception, comply with these Terms, and complete a health declaration before using the facilities. The Member introducing a guest is responsible for the guest's conduct.

11. Youth Memberships

• 11.1 Youth members require parental consent and supervision.
• 11.2 Parents and Guardians remain fully responsible for minors at all times.
• 11.3 Junior supervision:
  • Children aged 0 to 6 must be under constant supervision by a parent or legal guardian at all times.
  • Children aged 7 to 12 must have a parent or legal guardian remain within a five-minute radius of the facility in case assistance is required.
  • Teenagers aged 13 to 16 may attend classes without supervision and may be dropped off and collected after the session.
  • Members aged 16 and above are considered adults for the purposes of facility access and class participation.
• 11.4 The health and safety restrictions in Part B, including sauna use, apply to youth members regardless of age.
• 11.5 A membership for any person under the age of 18 must be applied for and signed by a parent or legal guardian, who accepts these Terms and full financial and legal responsibility on the minor's behalf.

12. Health, Medical, and Fitness

• 12.1 Members participate at their own risk and are responsible for ensuring they are medically fit to exercise.
• 12.2 Before using the facilities, Members must complete a Pre-Activity Readiness Questionnaire (PAR-Q). The Company may require a doctor's referral or medical clearance before granting access to the gymnasium or any activity.
• 12.3 Members warrant that they are in good health and know of no medical condition that makes exercise unsafe. Members must disclose any relevant medical condition, injury, allergy, or pregnancy before participating.
• 12.4 Members must stop exercising immediately and seek assistance if they feel unwell, dizzy, or in pain, and must not exceed their own physical limits.
• 12.5 Club staff and coaches are not medical practitioners. Any guidance provided is general fitness guidance only and does not constitute medical advice.
• 12.6 Members consent to the Company arranging emergency first aid or medical treatment on their behalf where reasonably considered necessary, at the Member's expense.
• 12.7 Members must not use the facilities while suffering from a contagious illness or condition posing a risk of cross-infection.
• 12.8 Members and guests who are pregnant, have a heart condition, or are on medication must not use the sauna, and should seek medical advice before use.

13. Assumption of Risk and Release of Liability

• 13.1 The Member understands that use of the facilities and participation in activities, including weight training, group classes, high-intensity training, boxing, kickboxing, Brazilian Jiu-Jitsu, mixed martial arts, and other combat or contact disciplines, involves inherent risks, including the risk of serious personal injury, illness, or, in rare cases, death.
• 13.2 The Member voluntarily and knowingly assumes all such risks, whether arising from their own actions, the actions of others, the use of equipment, or the nature of the activity.
• 13.3 To the maximum extent permitted by law, the Member releases the Company, its affiliates, officers, employees, and coaches from all claims, demands, and liabilities for injury, loss, or damage arising from participation, except where caused by the Company's gross negligence or willful misconduct.
• 13.4 The Member agrees to indemnify the Company against any claim, loss, or expense arising from the Member's breach of these Terms, misuse of the facilities, or negligent or reckless conduct.
• 13.5 The Company is not liable for indirect or consequential loss, or for the loss or theft of personal property brought onto the premises.

14. Conduct, Dress, and Equipment

• 14.1 Members must behave respectfully at all times and follow the Club Code of Conduct. The Company operates a zero-tolerance policy toward harassment, threatening, or abusive behavior.
• 14.2 Soliciting or selling products or services to members, including private personal training, is prohibited and may result in immediate termination.
• 14.3 Games or activities that are disturbing or dangerous to others are not permitted.
• 14.4 Appropriate gym attire is required. Members should remain modestly and appropriately dressed in all areas of the club.
• 14.5 Members attending classes must have the proper equipment and gear, including gloves, hand wraps, mouthguards, shin pads, and sports shoes as applicable. Coaches may refuse entry to any participant without the proper equipment.
• 14.6 Participants in all BJJ classes and programs must wear a UFC GYM branded GI.
• 14.7 Members must use equipment correctly, return weights after use, and wipe down equipment after use.

15. Privacy, Data Protection, and CCTV

• 15.1 The Company collects and processes personal data, including contact details, payment information, health declarations, and access data, to manage membership, access, safety, and communications, in accordance with applicable data protection law.
• 15.2 The Member consents to the Company processing this data and, where required, sharing it with service providers and affiliated entities for these purposes.
• 15.3 The premises are monitored by CCTV for security and safety. Footage may be retained, used for these purposes, and disclosed to authorities where required.
• 15.4 The Member may request access to or correction of their personal data in accordance with applicable law.

16. Photography and Marketing

• 16.1 Members must not use photographic or video equipment, including mobile phone cameras, anywhere within the club, including the changing rooms.
• 16.2 Members consent to incidental photography or filming by the Company for marketing purposes unless they opt out in writing. For members under the age of 18, this consent must be provided by a parent or guardian.
• 16.3 The Company reserves the right to use marketing material captured within its premises.
• 16.4 By providing contact details, the Member consents to receiving service and marketing communications, and may opt out of marketing communications at any time.

17. Locker and Personal Property

• 17.1 Members store items in lockers and bring personal property onto the premises at their own risk. The Company is not liable for loss, theft, or damage to personal property.
• 17.2 Lockers may be used only during a workout and are emptied nightly for cleaning. Items left behind are held as Lost and Found and may be disposed of after a reasonable period.

18. Class Bookings

• 18.1 All class activities must be booked on the UFC app prior to the class start.
• 18.2 Any member arriving more than five minutes late for a class may be denied entry.
• 18.3 Three or more no-shows (booked but not attended) will result in a booking ban for up to fourteen days.

19. Change of Services and Force Majeure

• 19.1 The Company reserves the right to change schedules, class timings, and services offered. A change of services does not qualify for a refund.
• 19.2 The Company is not liable for any failure or delay in providing services, or for any club closure, caused by events beyond its reasonable control, including government orders, public health measures, natural events, utility failures, or maintenance.
• 19.3 Temporary closure or suspension of services for such reasons does not entitle the Member to a refund. The Company may, at its discretion, extend the membership term instead.

20. General Terms

• 20.1 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue in full force.
• 20.2 These Terms, together with the membership agreement and club rules, constitute the entire agreement between the Member and the Company.
• 20.3 Any failure by the Company to enforce a provision does not waive its right to enforce it later.
• 20.4 Notices to the Member may be given by email, SMS, the mobile app, or by notice displayed at the club.

21. Governing Law and Jurisdiction

• 21.1 These Terms are governed by the laws of the United Arab Emirates.
• 21.2 The courts of the Emirate in which the Home Club is located have jurisdiction over any dispute.
• 21.3 This document supersedes all previous versions of the membership terms and conditions.

22. Octagon Rules

• The Octagon is for supervised training only.
• No use of the Octagon without UFC GYM coach supervision or direct permission.
• No sparring without proper safety equipment.
• No sparring without UFC GYM coach approval.
• Proper UFC GYM workout attire required at all times.
• No shoes inside the Octagon.
• Members use the Octagon at their own risk. UFC GYM is not liable for injury.
• Priority is given to scheduled classes and sessions over free use.

23. Gym Floor Rules

• Please re-rack weights in their proper place.
• Do not drop weights.
• Proper workout attire and footwear required.
• No food allowed.
• Wipe down equipment after use.
• Workout bags are not permitted on the floor.
• Limit equipment use during peak hours.
• Children under 16 are not permitted in the weight area unsupervised.

24. Mat Floor Rules

• No shoes on the mats.
• Shower before stepping on the mats.
• Please inform the cleaning team to wipe down after rolling.
• No food or drinks on the mat area.
• Trim nails and remove jewellery before training.
• No sparring without UFC GYM coach supervision.
• Proper training attire required.
• Members train at their own risk. UFC GYM is not liable for injury.
• Scheduled classes have priority over free mat time.

25. Locker Room Rules

• Stay covered at all times in the changing room, shower, and toilet area.
• Modesty is part of our gym culture. Please be mindful of those around you.
• Lockers are for this area only — shower, changing room, and toilet.
• No phones beyond this point.
• Filming or photography of any kind is strictly prohibited.
• This is a shared space. Treat it — and everyone in it — with respect.
• Lockers are for day use only.
• Do not leave valuables overnight — items will be removed.
• UFC GYM is not responsible for lost or stolen items.